Privacy & Legal

Privacy Policy

Moneri Dube Protection (Pty) Ltd respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, share, and safeguard your data in accordance with South African law, including POPIA.

Last Updated: 16 July 2026 | Effective: 16 July 2026

Introduction

This Privacy Policy applies to all personal information collected by Moneri Dube Protection (Pty) Ltd (“we”, “us”, “our”) through our website, services, and business operations. We act as the responsible party under the Protection of Personal Information Act (POPIA) and are committed to transparency and accountability.

Our Privacy Commitment

We collect only the information necessary to provide and improve our security services. We never sell your personal data and we implement robust safeguards to protect it.

Information We Collect

We may collect the following categories of personal information:

Identity Data

Full name, ID number, company name, title, and contact details.

Contact Data

Email address, phone number, physical address, and postal address.

Security & Service Data

Incident reports, access logs, CCTV footage (if applicable), and service history.

Technical Data

IP address, browser type, device information, and website usage analytics.

We do not knowingly collect special personal information (e.g., race, health, biometrics) unless explicitly required for security vetting with your consent.

How We Collect Information

  • Direct interactions: When you fill in forms, request a quote, or contact us via email/phone.
  • Automated technologies: Cookies, analytics tools, and server logs when you visit our website.
  • Third parties: Public databases, credit bureaus (for vetting), and business partners with your consent.

How We Use Your Information

Service Delivery

To provide security services, respond to incidents, and manage contracts.

Communication

To send service updates, invoices, and respond to enquiries.

Security & Compliance

To comply with legal obligations (POPIA, PSIRA) and prevent fraud.

Improvement

To analyse usage, enhance our services, and personalise your experience.

Sharing & Disclosure

We never sell your personal information. We may share data with:

  • Service providers: IT hosting, analytics, payment processing, and security subcontractors (under strict confidentiality).
  • Legal authorities: When required by law, court order, or to protect our rights.
  • Professional advisors: Auditors, lawyers, and insurers for legitimate business purposes.

All third parties are bound by data protection agreements and may only process data for specified purposes.

Data Retention

We retain personal information only as long as necessary for the purposes outlined, or as required by law:

Client contracts & service records7 years after termination
Incident & security logs5 years (PSIRA requirement)
Marketing dataUntil you unsubscribe
Website analytics26 months (anonymised)

After retention, data is securely destroyed via shredding or cryptographic erasure.

Your Rights (POPIA)

You have the right to:

Access

Request a copy of your data.

Correction

Update inaccurate information.

Deletion

Request erasure (subject to legal retention).

Object

Object to processing for direct marketing.

Complaint

Lodge a complaint with the Information Regulator.

Portability

Receive your data in a structured format.

Security Measures

We implement appropriate technical and organisational measures to protect your data:

AES-256 encryption
MFA & RBAC
24/7 monitoring
Regular audits

Cookies & Tracking

We use essential cookies for site functionality and analytics cookies to improve user experience. You can manage your cookie preferences in your browser settings. We do not use tracking cookies for marketing without explicit consent.

Contact Us

For privacy-related enquiries, data requests, or complaints, contact our Information Officer:

Email

info@moneridubeprotection.co.za

Location

Gauteng, South Africa

Response

Within 24 business hours

Regulator

inforeg@justice.gov.za

Policy Updates

We may update this Privacy Policy from time to time. The latest version will always be available on our website. Material changes will be communicated via email or website notice.

Related Legal Documents

Review our other compliance and legal policies

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